In the attached letter sent to our Union from the Ministry of Commerce;

Consumer complaints forwarded to our Ministry; In businesses that provide food and beverage services such as restaurants and restaurants; It has been understood that in cases where the same type of product is offered in different methods and sizes at different prices, since the weight information of the products is not included in the tariffs and price lists, a healthy price comparison cannot be made by consumers and they are victimized due to this incomplete information.

The evaluation made. As a result, it is seen that among the businesses operating in food and beverage services, doner kebab, Iskender and hamburger products have the highest number of businesses and are the most preferred by the consumer. It is known that these products offered to consumers are widely consumed throughout the country due to their fast service and economical nature. However, recently, by businesses such as restaurant and buffet chains, the traditional sales method for doner kebab, which must be offered for sale by measuring its weight, is called "Döner Sandwich, Bread Break Doner, Wrap Doner, Service Doner, etc." It is understood that İskender and hamburger products are offered for sale at different prices under different names and in different portions, but since weight information is not included, price comparisons cannot be made and the consumer is inadequately informed. For this reason, it became necessary to take precautions in order to prevent consumer grievances specifically for the three products in question.

Regulations regarding the price label are included in Article 54 of the Consumer Protection Law No. 6502, titled "Price Label", and the Price Label Regulation. It is located in. The Regulation, whose main purpose is "to regulate the form, content and use of labels, tariffs and price lists of goods and services offered for retail sale, and the procedures and principles regarding discounted sales", is important in terms of protecting the economic interests of consumers and providing them with accurate and complete information. As it is known, the products offered for sale in workplaces offering food and beverage services are within the scope of the definition of "service" within the scope of Law No. 6502, and the "Lists showing the tariffs and prices of services" in the seventh paragraph of Article 5 of the said Regulation titled "Obligation to have labels" are also included in accordance with the provision of this article. arranged and hung. In tariffs related to services, it is sufficient to indicate the distinguishing feature of the service, the sales price including all taxes and the date on which this price begins to be applied.” In accordance with the provision, it is accepted that it is sufficient to look for these three elements in the tariffs and lists in question.

In this context, if the goods produced by the same seller with the same brand and features are differentiated in terms of weight and offered for sale, the consumer must be informed accurately and completely about the weight information. In order to ensure this, it is possible to include weight information as a distinguishing feature of the goods. As a matter of fact, as a sales method established by commercial practice, the doner product, which is sold by measuring its weight and in different grammages, the İskender product and the commonly preferred hamburger product are offered for sale in different weights and methods. In this context, in order to protect the economic interests of consumers, to inform them accurately and completely, and to prevent consumer grievances; It is important that weight information is included as a distinguishing feature of the products in the tariffs and price lists.

In this regard, the members of your Organization who sell the three products in question in the food and beverage service sector will be subject to administrative fines during the audits of the tariffs and price lists. It is considered that it would be appropriate to provide information on the issues that their transactions and practices should be harmonized with commercial practice and established sales procedures in order to avoid any difficulties.