1.1 Our Mission and is a chamber that contributes to the economic and social development of the province.

1.2 Our Vision

To be a chamber that produces employment-oriented projects in the next 10 years, leads its members and other institutions, makes İskenderun a brand city, acts with reliability, savings awareness, is accommodating and pioneering, by ensuring the use of "16" data-lineheight="24px" class="fusion-responsive-typography-calculated" style="margin-top: 1em; margin-bottom: 1em; line-height: 1.5; --fontSize: 16; --minFontSize: 16;">1.3 Our Values

• Transparency and innovation,
• Reliability and honesty,
• Leadership and business ethics ,
• Member-oriented and participation,
• Unity and solidarity,
• Committed to objective and ethical values,

1.4 Our Code of Ethics

Our Chamber employees, body members, those representing İskenderun TSO are as follows in their relations with each other and third parties: They act in accordance with ethical rules.

1-Honesty and Impartiality

Honest and impartial in the work done is treated impartially.

2-Mutual Respect and Trust

Relationships are based on mutual respect and reputation. It is carried out in a way that ensures trust.

3-Respect for Intellectual and Industrial Property Rights

Mental creativity is revealed All intellectual and industrial property rights are respected.

4-Correct Use of Resources

Every All kinds of materials, machinery, equipment and vehicles are used only for business purposes; waste of energy, time and resources is avoided.

5-Conflicts of Interest

To fulfill their duties without conflict of interest by making impartial evaluations, to be careful about all kinds of benefits provided to themselves, their relatives, friends or people/organizations with whom they have relationships, financial or other obligations related to them and similar personal interests. .

6-Responsibility

We act with awareness of duty and responsibility towards society. It is ensured that the necessary decisions are taken and implemented in a consistent and accurate, timely manner.

7-Equality of Opportunity

Equal opportunities are provided to all parties involved in all kinds of assignments, employment and personal development and activities carried out.

8-Positive Approach

Constructive approaches are exhibited in attitudes and behaviors.

9-Confidentiality

Confidentiality regarding corporate and personal information is taken as a basis during and after the assignment.

10-Commitment to Mission and Values

All kinds of services and works are acted in a way that serves the mission and values ​​of the chamber.

Unethical Behaviors

Abusing duty and authority, mixing politics into business, embezzlement, bribery, giving false statements, taking advantage, discrimination, favoritism, threat, abuse, selfishness, corruption, insulting and swearing, psychological and physical harassment, pressure, mobbing, etc. behavior is considered a violation of ethics.

Process to Follow

Persons take the necessary precautions to prevent any possible/existing conflict of interest and unethical behavior, and in cases where they are not effective, notify the Secretary General in writing.

Notifications to be evaluated by the Secretary General are referred to the Ethics Committee. In case of notifications whose content is not an ethical issue, the Secretary General will make the necessary notifications and give feedback to the person. Notifications made are kept strictly confidential.

1.5 Our Financial Policy

Accounting in accordance with TOBB laws and regulations To be a chamber that is transparent, accountable, contributes to the development of the country and regional economy, uses its resources for the needs and expectations of its members by conducting financial risk analysis, in line with the principles of prudence and efficiency.

1.6 Our Human Resources Policy

• Free from discrimination, fair, transparent, participatory and giving the right to speak,
• Creating opportunities for employees to reveal their potential,
• Each employee contributes to the future of the room by creating value and is valued,
• Provides opportunities for professional and personal development,
• Exhibits strong and effective leadership in the field he/she works,< /li>
• It aims to create an efficient and healthy workforce that reflects the spirit of the chamber and is highly committed to the corporate culture,
• Member satisfaction-oriented,

1.7 Our Communication and Publication Policy We will share it understandably, quickly and completely through written and visual media.

1.8 Our Information and Communication Technologies Policy

Being one of the first to follow and use developing communication technologies in accordance with information security, risk assessment and efficiency principles, We will provide faster and higher quality service to our members.

1.9 Our Member Relations and Complaint Management Policy

• Iskenderun Chamber of Commerce and Industry is aware that its members are the reason for its existence and will work member-oriented in all its activities and activities.
• Under the guidance of the ISO 10002 member satisfaction management system, we will establish a system that will take into account member suggestions, complaints and expectations for the continuous development of the institution and our members.
• We will carry out improvement activities for member suggestions and complaints free of charge. .
• We will encourage our members to be successful and reward our successful members, and we will create sharing environments for other members to take as an example.
• As we are aware that our members will provide added value to our district, we will provide all kinds of projects, consultancy and technical services for members. etc.
• We will plan and organize events for the development of members, especially their ability to export.

1.10 Our Quality and Accreditation Policy

We carry out all kinds of activities for the development of its members and the institution by using the TOBB Accreditation Standard and ISO 9001 quality management systems requirements. To be a chamber that ensures the satisfaction of all parties by carrying out and constantly improving them.