Privacy Policy

Effective Date: October 7, 2025
Updated Date: October 7, 2025

As Iskenderun Chamber of Commerce and Industry (“ITSO”, “we”, “our”, “Site”), we prioritize the protection of users’ personal data. This Privacy Policy explains how data from mobile app (WebView version) users is collected, used, stored, and protected.

1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person (e.g., name, email address, telephone number, IP address).

• Processing: Any operation such as obtaining, recording, storing, altering, accessing, sharing, or deleting personal data.

• User: The natural person who installs and uses the application.

• Third Party: A natural or legal person, institution, or organization other than ITSO.

2. What Data Do We Collect?

We may collect the following types of data during use of the mobile application (WebView):

Note: The application does not automatically collect sensitive data such as user contact information, SMS content, gallery photos, camera, and microphone. If the user grants permission and the relevant feature is available, that feature is specifically requested.

3. Purposes of Data Use

The collected data is processed for the following purposes:

• To ensure the proper functioning of the application, detect and correct errors

• To obtain insights for performance, statistics, and analytics

• To improve user experience Improve

• In-app content display and guidance

• Sending information, announcements, and news to users

• Storing and securing data in accordance with legislation

4. Cookies and Similar Technologies

Because the app loads the site via WebView, web-side cookies and similar technologies (such as localStorage, sessionStorage, web beacons, etc.) may be used. This data may be used for user preferences, session management, and analytics.

The user can manage their cookie preferences or reject certain cookies within the app.

5. Data Sharing

Your personal data may be shared with third parties in the following circumstances:

• For legal compliance purposes (e.g., court requests, public authorities)

• External suppliers who perform services on our behalf (analytics providers, cloud server providers, etc.) — we enter into data processing agreements with these parties

• With the user"s explicit consent

• In cases such as company mergers, transfers, and takeovers (however, the new institution must maintain its confidentiality commitment)

When sharing these data, only necessary data is transferred and confidentiality is protected.

6. Data Retention Period

Your data is stored for the period required for the purposes specified. For example:

• Analytical data can be stored in aggregate and de-identified form for a long time.

• User contact information can be stored as long as the user remains associated with the application or until requested.

• Data that must be stored for a longer period due to legal regulations (accounting, bookkeeping, etc.) can be stored for a period in accordance with the relevant legislation. stored.

At the end of this period, the data is either anonymized or securely deleted.

7. Data Security

Technical and administrative measures are implemented to ensure the security of your data:

• Data transfer is encrypted using secure protocols such as TLS/SSL.

• Access controls for databases and servers (encryption, role-based access, etc.)

• Backup, log control, and monitoring applications

• Limiting personnel access permissions

• Conducting security tests and vulnerability assessments

However, no system is 100% secure; Therefore, it is important for users to ensure strong password and device security.

8. User Rights

Under the Personal Data Protection Law No. 6698 ("KVKK"), users have the following rights:

1. To learn whether their personal data is being processed

2. To learn the purposes of processing

3. To learn whether their personal data is being processed Learn about third parties to whom data is transferred

4. Request correction of incomplete or incorrectly processed data

5. Request erasure or anonymization of data

6. Request restriction of processing

7. Request data in portable format

8. Withdrawing consent for transactions carried out with consent

9. Claiming compensation in case of damage

To exercise these rights, you can contact us using the contact information below.

9. Contact Information

For any questions, requests, or objections:

İskenderun Chamber of Commerce and Industry
Address: Yenişehir Mah. Atatürk Boulevard No: 47/1, İskenderun / Hatay
Phone: +90 (326) 614 52 25
E-mail: info@iskenderuntso.org.tr